Faq

Frequently Asked Questions

  1. What is included in my kit?

  2. How do I find out what the shipping charges will be for my purchase?

  3. I am interested in becoming a dealer of Radium Engineering products, how do I find out more information?

  4. Do you offer local pick up of orders?

  5. Do you ship to my country?

  6. Where do I find the installation instructions for my Radium Engineering product?

  7. Where can I find information such as sizes and dimensions of the Radium fuel surge tanks?

  8. I have a general question about my order or a product, how do I contact you?

  9. Where can I find vector logo files?

  1. What is included in my kit?

    Radium Engineering strives to accurately show the contents of every part and kit number. The photos on the product pages are an excellent way to see exactly what you are getting.

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  2. How do I find out what the shipping charges will be for my purchase?

    To obtain shipping costs, add items to your online shopping cart. Click the shopping cart link at the top of the screen to view shopping cart contents (shown below). Fill in the SHIPPING ESTIMATE information to see shipping costs.
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  3. I am interested in becoming a dealer of Radium Engineering products, how do I find out more information?

    To receive information on setting up a wholesale dealer account with Radium Engineering, send an Email to:  Sales@radiumauto.com. Radium requires a buy-in for new dealer accounts.

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  4. Do you offer local pick up of orders?

    Yes, we offer local pickup of orders at our facility in Clackamas Oregon. Select Will Call as the shipping method during checkout. You will receive an Email when your order is ready to be picked up. Do not arrive before receiving the notification email.
    See our contact page for the address and hours.

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  5. Do you ship to my country?

    Yes, Radium Engineering ships products worldwide.

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  6. Where do I find the installation instructions for my Radium Engineering product?

    All instruction documents can be downloaded the INSTRUCTIONS link on the header of the website. Alternatively, the instructions can be found from the respective product pages. The link to the PDF is located in the first line of the description section, as shown below:


    Instructions are distributed this way to ensure that you get the latest and most updated document.

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  7. Where can I find information such as sizes and dimensions of the Radium fuel surge tanks?

    Radium offers two surge tank sizes, Traditional (standard) and our Multi-Pump Fuel Surge Tank. Mounting dimensions, sizes, and fluid volume of each can be found at this link:
    CLICK HERE TO OPEN PDF

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  8. I have a general question about my order or a product, how do I contact you?

    For questions relating to stock status, orders, shipping, billing, and payments, please Email: sales@radiumauto.com

    For tech questions about our products, please Email: info@radiumauto.com

    If you would like to speak to someone, please Email us with your phone number and someone will call you back. Please include the topic of your question so the appropriate person can call back.

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  9. Where can I find vector logo files?

    The official Radium logo in several different file formats can be downloaded at the link below (zip file):

    CLICK HERE FOR OFFICIAL LOGO FILES

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